Privacy Policy
Last updated July 31, 2026
This policy explains how V2-Media Inc. (“V2-Media,” “we,” “us,” or “our”) may collect, use, and disclose information when you visit v2-media.com, contact us, or use services available through the website.
Information we collect
We may collect information you provide, including your name, work email, phone number, organization, website address, service interests, message, and questions submitted through our AI assistant.
When you use the AI assistant, we may retain the questions you ask, the assistant’s responses, the page where the conversation occurred, and the date and time. Routine conversation records do not include your IP address or contact information unless you type that information into a question. If you submit the “Ask the team” form, the contact information and recent conversation you choose to send are also retained so we can respond.
We may also collect standard usage information, such as IP address, browser and device type, referring page, pages viewed, approximate location, dates and times, and campaign parameters. This may be collected through server logs, cookies, analytics tools, and similar technologies.
How we use information
We may use information to respond to inquiries; provide, maintain, and improve our website, AI assistant, and services; understand website use; measure marketing; protect our systems; fulfill agreements; comply with legal obligations; and communicate about relevant services where permitted.
AI assistant
Our AI assistant provides general information about V2-Media, DCOA programs, and related marketing topics. Conversations may be reviewed to understand what visitors ask, improve answers, and identify questions that need a team response. Do not submit patient names, health information, medical records, or other sensitive patient details through the assistant.
Cookies and analytics
Cookies and similar technologies may help the site remember preferences, measure traffic, attribute campaign visits, and maintain essential functionality. You can manage cookies through your browser settings.
Analytics cookies are optional and stay off unless you accept them. You can review or change your choice at any time.
How information may be shared
We may share information with service providers that support hosting, analytics, communications, customer management, security, and other business functions. We may also disclose information when required by law, to protect rights or safety, in connection with a business transaction, or with your consent.
Retention and security
Routine AI-assistant conversation records are retained for up to 90 days. Information intentionally submitted through the “Ask the team” form may be retained longer as reasonably necessary to respond and maintain business records. We use reasonable safeguards, but no electronic transmission or storage method is completely secure.
Your choices
You may contact us to ask about, correct, or request deletion of personal information you provided, subject to applicable legal and operational requirements. You can manage cookies through your browser and opt out of marketing communications using the instructions provided.
Children’s privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Third-party links
The website may link to services we do not operate. Their privacy practices are governed by their own policies.
Changes
We may update this policy and will post the revised date on this page.
Contact us
V2-Media Inc.
Florida, United States
Email: info@v2-media.com
Phone: 561-594-1095
